Last Updated: January 2026

Suna101's Terms & Conditions — Know Your Rights & Responsibilities

Please read these Terms and Conditions carefully before using suna101. They establish a clear relationship between you and us, and help keep your experience safe and enjoyable.

Last updated: January 1, 2026

Key Terms Summary

Before the full legal text, here's a quick summary of the key points in our Terms & Conditions.

Age Restriction & Eligibility

You must be at least 18 years old to use suna101. Each person may register only one account, and all account information must be accurate.

Payments & Withdrawals

Minimum deposit is ৳100, and minimum withdrawal is ৳500. Withdrawal requests are typically processed within 24 hours. Large withdrawals cannot be made without identity verification.

Bonuses & Promotions

Each bonus has its own wagering conditions. Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been met.

Account Security

You are responsible for keeping your password and login details confidential. Sharing or selling your account to anyone else is strictly prohibited. If you notice any suspicious activity, please contact us immediately.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, money laundering, and any form of system manipulation are strictly prohibited. Violations will result in account termination.

Changes to Terms

Suna101 may update these terms and conditions at any time. You will be notified of any significant changes. The latest version will always be available on this page.

These Terms and Conditions constitute a legally binding agreement for use of the suna101 platform. By registering or logging in, you are deemed to have accepted these terms. If you have difficulty understanding them, please contact our support team.

1General Terms & Conditions

Suna101 (referred to herein as "we", "the Platform", or "suna101") is an online entertainment and gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the suna101 website, mobile app, and all associated services.

By creating an account, logging in, or using any service on suna101, you fully agree to these Terms and Conditions. If you do not agree with any part of them, please refrain from using the platform.

These Terms & Conditions are written to be clear and straightforward for our users. If you need any clarification, our support team is always on hand to help.

  • Suna101 reserves the right to modify these terms and conditions at any time.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • The latest terms and conditions will always be available on this page, along with the effective date.

2Account Registration & Eligibility

To register an account on suna101, you must meet the eligibility requirements below. We reserve the right to verify the accuracy of your information, and providing false details may result in account termination.

Eligibility Requirements

  • You must be at least 18 years of age — no exceptions.
  • You must be a resident of Bangladesh.
  • Each individual may register only one account.
  • You are of sound mind and are using this service of your own free will.
  • Your account must not have been previously terminated by suna101.

What You'll Need to Register

You must provide accurate and complete information at the time of registration. The following documents may be requested during the identity verification (KYC) process:

Information Type Example Requirements
Government-Issued ID National ID Card, Passport Mandatory (for withdrawal)
Proof of Address Utility bill, bank statement Required for large withdrawal amounts
Mobile Number BKash/Nagad number Mandatory
Email Address Active Email Mandatory

Accounts created with false information or a concealed identity will be terminated immediately, and the balance may be forfeited.

3Deposit & Withdrawal Policy

Financial transactions at suna101 are simple, fast, and secure. We support Bangladesh's most popular mobile banking methods. Full details of our payment policy are outlined below.

Deposit

  • Minimum deposit: ৳100
  • Maximum deposit: ৳50,000 per day (separate limits apply for VIP members)
  • Accepted methods: bKash, Nagad, Rocket
  • Deposits are generally credited to your account instantly.
  • No additional charges are applied to deposits.

Withdrawal

  • Minimum withdrawal: ৳500
  • Maximum withdrawal: ৳1,00,000 per day
  • Withdrawal requests are typically processed within 1–24 hours.
  • KYC verification must be completed before your first withdrawal.
  • Withdrawals will only be processed to the registered mobile number on file.

Bonus funds cannot be withdrawn directly. They will not count as withdrawable balance until the associated wagering requirements have been met.

Reasons for Payment Rejection

We may reject a withdrawal request for any of the following reasons:

  • If KYC verification has not been completed
  • If there is suspicion of fraudulent activity on your account
  • If bonus wagering requirements are not met
  • Technical issues with bank or mobile banking services
  • If the registered number and payment number do not match

4Bonus & Promotion Terms

Suna101 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the promotions page. General bonus guidelines are outlined below.

General Bonus Policy

  • Each bonus offer can be claimed only once per user, unless stated otherwise.
  • Your account must be fully verified to be eligible for bonuses.
  • Bonus wagering requirements are generally 10–30 times the bonus amount.
  • There is a set timeframe to complete wagering requirements — typically between 7 and 30 days.
  • There may be a maximum withdrawal limit on winnings derived from bonus funds.
  • Separate rules may apply when multiple bonuses are active simultaneously.

Welcome Bonus

New members will receive suna101's welcome bonus on their first deposit. To qualify, the first deposit must be made within 72 hours of registration and must meet the minimum deposit amount. Full terms On the Bonus page available.

Any attempt at bonus abuse or claiming bonuses through multiple accounts will result in all bonuses being forfeited and may lead to account suspension.

5Betting Rules

Betting rules at suna101 are transparent and apply equally to all users. Please read them carefully before placing a bet, as bets generally cannot be changed or cancelled once confirmed.

Bet Types & Limits

  • Minimum bet amount: ৳10
  • The maximum bet amount varies depending on the event and market.
  • Odds in live betting can change at any time.
  • Multiple bets on a single event are allowed, but limits may be imposed if suspicious betting patterns are detected.

Bet Cancellation Circumstances

A bet will be considered void and the stake refunded in the following circumstances:

  • If an event is postponed or cancelled and not replayed within 48 hours
  • If incorrect odds are displayed due to a technical error
  • If evidence is found that the outcome of an event was influenced before it began

Payout of Winnings

Winnings are typically credited to your account within 1 hour of the event concluding. In the case of disputed results, a review may take up to 72 hours.

6Prohibited Activities

Suna101 is committed to maintaining a fair and safe environment. Any involvement in the activities listed below will result in immediate account termination, and your balance may be forfeited.

  • Multiple accounts: A single individual operating two or more accounts.
  • Identity Fraud: Opening or operating an account using another person's identity.
  • Bonus Abuse: Creating multiple accounts or providing false information to claim bonuses.
  • Money Laundering: Using the platform for the purpose of money laundering.
  • System Hacking: Attempting to gain unauthorized access to the platform's software or database.
  • Match Fixing: Placing bets on events with predetermined outcomes.
  • Account Selling: Selling or transferring your account to another person.
  • Automated Betting: Using bots or automated software to place bets.

Suna101 reserves the right to notify law enforcement authorities upon detection of any of the prohibited activities listed above.

7Responsible Gaming Policy

Suna101 believes entertainment should be enjoyable, not stressful. We want every user to game in a healthy and responsible way. To support this, we provide a range of tools and measures.

Our Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, and monthly deposit limits.
  • Session Limit: Decide in advance how long you will play in a single session.
  • Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: For an extended break, you can close your account for a period of 6 months to 5 years.
  • Reality Check: You'll receive reminders at set intervals showing how long you've been playing.

If you notice any signs of gaming addiction, please contact us immediately at our Responsible Gaming Page View or contact support.

8Account Closure & Suspension

Users may close their account at any time. suna101 also reserves the right to suspend or terminate an account in the event of a terms violation.

If you close your account yourself

  • Use the "Close Account" option in Settings.
  • Withdraw your balance before closing your account.
  • Any remaining balance can be withdrawn via our support team.
  • Contact support to reopen a closed account.

Account Closure by suna101

If an account is closed due to a rule violation and no fraudulent activity is involved, the user will be given the opportunity to withdraw any legitimate balance. However, balances linked to prohibited activities may be forfeited.

9Privacy & Data Protection

Suna101 takes the protection of your personal data very seriously. We never sell your information to third parties. Our detailed privacy policy On This Page available.

What We Collect

  • The name, mobile number, and email address provided at registration.
  • Documents submitted for identity verification.
  • Activity logs and transaction history on the platform.
  • Technical information related to your device and browser.

How We Use Your Information

  • To verify your account and ensure security.
  • For payment processing and fraud prevention.
  • To comply with legal obligations.
  • To improve our services and deliver a personalized experience.

Your data is protected with SSL encryption and industry-standard security technology. Contact support to request any changes or deletion of your information.

10Dispute Resolution

Suna101 believes every issue can be resolved through open communication. If a dispute arises, please reach out to our support team — we'll work to provide a fair and prompt resolution.

Complaints Process

  1. Start by submitting your complaint via support chat or email.
  2. We will provide an initial response within 48 hours.
  3. For complex matters, a decision will be communicated within a maximum of 7 business days.
  4. If you are dissatisfied with a decision, you may request a higher-level review.

Bet Result Dispute

Any dispute regarding a bet outcome must be raised within 72 hours of the result being announced. Complaints submitted after this period may not be considered. suna101's decision is final in all dispute resolutions.

11Legal Liability & Limitations

Suna101 operates as an entertainment platform. Gaming and betting carry inherent risks, and each participant is solely responsible for their own decisions.

  • Suna101 is not liable for any financial losses incurred through gaming.
  • We are not responsible for any issues caused by internet connection problems or device errors.
  • Suna101 is not liable for delays or issues caused by third-party payment gateways.
  • Suna101 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
  • Suna101's decision is final in the interpretation and application of these terms and conditions.

Visit this page regularly for the latest terms and conditions. If you have any questions, our support team is always ready to help.

Get Started Now

Done reading the terms? Join suna101 now

Now that you're familiar with suna101's terms and conditions, start gaming safely and enjoy the experience. New members are eligible for an attractive welcome bonus.

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