Data Protection Guaranteed

Suna101's Privacy Policy — Your Data, Our Responsibility

Everything about how your personal data is collected, stored, and protected at suna101 is explained transparently here. We believe your privacy deserves to be the top priority.

Last updated: 1 January 2026
SSL 256-bit
Encryption Protection
No Sale
No data shared with third parties
Full Control
Your Rights Over Your Data
24/7 Protection
Round-the-Clock Security Monitoring

How We Protect Your Privacy

Here's a quick overview of the key pillars of suna101's Privacy Policy.

Secure Data Storage

All your personal data is stored on servers secured with industry-standard SSL 256-bit encryption. No unauthorised party can access this information.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary personal data goes against our policy.

Full Control in Your Hands

You can view, correct, or request deletion of your data at any time. Your rights over your own information come first.

We Never Sell Your Data to Third Parties

Suna101 never sells your personal data to third parties. Your information is not shared except where required for payment processing or legal compliance.

Cookie Transparency

We're transparent about which cookies we use and why. You can manage cookie preferences directly through your browser settings.

Change Notifications

If there are any significant changes to this Privacy Policy, we will notify you in advance at your registered email address. No surprises — complete transparency.

1Introduction

Suna101 (referred to as "we", "us", or "suna101") is a trusted online gaming and entertainment platform in Bangladesh. We hold our users' privacy in the highest regard and are fully committed to protecting their personal information.

This Privacy Policy ("Policy") applies to the suna101 website, mobile app, and all related services. By opening an account or using any service on suna101, you are deemed to have accepted this Privacy Policy.

This policy is written in Bengali so our Bangladeshi users can clearly understand how their information is being used. If anything is unclear, our support team is always on hand to help.

This privacy policy was last updated on 1 January 2026. Any changes will be published on this page, and you will be notified by email for significant updates.

2What Information We Collect

Suna101 only collects the information necessary to provide you with our services. We never collect unnecessary or excessive data. A detailed breakdown by category is provided below.

Data Category What Is Collected How It Is Collected
Identity-Related Full name, date of birth, national ID number Registration Form / KYC Verification
Communication-Related Mobile number, email address, current address Registration Form
Financial Information BKash/Nagad/Rocket number, transaction history Payment Processing
Technical Information IP address, browser type, device information, login timestamps Automatically
Activity-Related Gaming history, betting records, site usage patterns While using the platform
Communication Records Support chat logs, email correspondence While Using Support Services

What We Don't Collect

  • Bank card numbers or full payment card details.
  • Your social media passwords or access tokens.
  • Information about your family or friends (unless they provide it themselves).
  • Your online activity outside of suna101's services.

3Purpose of Data Collection

Suna101 uses your information only for specific, defined purposes, each of which is clearly outlined below. Your data will never be used beyond these stated purposes.

Key Purposes

  • Account Management: To create, manage, and secure your account.
  • Payment Processing: To process deposits and withdrawals and maintain transaction records.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud.
  • Service Improvement: To analyze your usage patterns and improve our services.
  • Customised Experience: To offer you promotions and bonuses tailored to your preferences.
  • Security Monitoring: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Customer Support: To resolve your issues quickly and effectively.

We never sell your data to advertisers or allow third parties to use it for targeted advertising.

4How Your Data Is Stored

Suna101 uses multiple layers of security to keep your information safe. Our security framework is built to international standards.

Technical Security

  • SSL/TLS 256-bit encryption — all communications on the website and app are encrypted.
  • Data Encryption — stored data is protected with AES-256 encryption.
  • Firewalls and intrusion detection systems are active around the clock.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) is available.

Data Retention Period

We do not keep your data longer than necessary. In most cases, data is retained for up to 5 years after account closure for legal compliance purposes, after which it is securely deleted.

Never share your account password with anyone. No suna101 employee will ever ask for your password.

5Data Sharing Policy

Suna101 does not share your personal data with third parties. However, there are limited circumstances in which data may be shared, and the reason for each is clearly stated below.

When Your Data May Be Shared

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
  • Legal Obligation: We may be required to disclose information in response to a valid court order or directive from a government authority.
  • Fraud Prevention: If money laundering or serious fraud is detected, the relevant authorities may be notified.
  • Technology Service Provider: Certain trusted technology partners may access limited data to keep the platform running, and are bound by confidentiality agreements.

All of our third-party partners are bound by strict confidentiality agreements. They receive only the information necessary to perform their specific function and may not use it for any other purpose.

6Cookies & Tracking

Suna101's website and app use cookies and similar technologies to enhance your browsing experience and ensure our services run smoothly.

What Types of Cookies We Use

  • Essential Cookies: Login sessions, security tokens — the service cannot function without these.
  • Performance Cookies: Page load times, error data — used to improve service quality.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which parts of the site are used most — entirely anonymised data.

Cookie Controls

You can disable all cookies except essential ones through your browser settings. Please note that turning off certain cookies may limit some features of our service.

7Your Rights

You have full control over your personal data at suna101. Your rights are detailed below. To exercise any of them, please contact our support team.

Right to Access

You may request to see what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

Unless required by law, you may request that your data be deleted after your account is closed.

Right to Restrict Processing

You may request that we limit how your information is used for specific purposes.

Right to Data Portability

You may request an export of your data in a standard, portable format.

Right to Withdraw Consent

Any consent given for optional data processing may be withdrawn at any time.

To exercise any of the above rights, email us at support@suna101.biz. We will respond within 30 business days.

8Minors' Privacy

Suna101 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or store personal information from minors.

  • Age verification is mandatory during the registration process.
  • Additional age verification documents may be requested in cases where there is reasonable doubt.
  • Any account found to belong to a minor will be immediately suspended and all associated data will be permanently deleted.
  • If a parent or guardian believes their child's data has been collected by mistake, please contact support@suna101.biz and the matter will be addressed promptly.

If you become aware that anyone under the age of 18 is using suna101, please notify us immediately. To learn more about responsible gaming, Responsible Gaming View page.

9Third-Party Links

The suna101 platform may occasionally reference third-party services, such as payment gateways or partner service providers. These third parties have their own privacy policies, and suna101 is not responsible for them.

  • Once you proceed to a payment gateway, that service's own privacy policy applies.
  • We recommend reading the privacy policy of any third-party service before using it.
  • Once you leave suna101 and visit another site, that site is responsible for the protection of your data.

10Policy Updates

Suna101 reserves the right to update this Privacy Policy as needed. Any changes will be reflected by an updated date on this page. For significant changes, you will be notified via email or in-app notification.

  • Minor updates will be published directly on this page.
  • For major changes, you will be notified at least 14 days before they take effect.
  • Continued use of suna101 after any changes take effect will be considered your acceptance of the updated policy.
  • If you object to any changes, you may close your account and notify us.

Check this page regularly or subscribe to our newsletter to stay up to date on policy changes.

11Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. Our dedicated privacy team is always ready to assist you with anything you need.

  • Email: support@suna101.biz
  • Live Chat: Click the chat button on the website (available 24/7).
  • Response Time: General requests — 24 hours; privacy-related requests — 30 business days.

Including "Privacy Request" in the subject line of your email will help us respond to you faster.

Safe & Trusted

Join suna101 today — your privacy is guaranteed.

You've read our Privacy Policy — now join suna101 with complete peace of mind. Your data is fully protected, and new members get an exciting welcome bonus.

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